配送ポリシー
Processing time
Our goal is to process and ship the order 1-3 days after the order is placed. However, please note that this can vary depending on product availability and order volume. If there are any delays or issues with your order, we will notify you immediately.
Shipping time
Our average shipping time is between 7-15 days. We ship worldwide, so there can be lots of variation in shipping times depending on the carrier and location. Please reference the average shipping times below:
- United States: 10.5 Days
- Canada: 11.5 Days
- United Kingdom: 8.4 Days
- Spain: 10.3 Days
- Netherlands: 7.5 Days
- Germany: 10.3 Days
- France: 12 Days
- Japan: 4.9 Days
- Philippines: 9.5 Days
- Turkey: 14.5 Days
- India: 9 Days
- Kenya: 14 Days
- Hong Kong: 6 Days
- UAE: 12 Days
Shipping to some countries or remote locations can take longer than 15 days. if you'd like to confirm the shipping time, or if you have any concerns about the delivery location, please send us an email to info@miniautoblocks.com before placing your order.
International shipping
International shipments may be subject to custom duties, taxes, or import fees. Customers are responsible for payment of any applicable fees. We recommend checking in with your local customs office for more information.
Tracking
Once your order is shipped, we will provide you a tracking number so you can monitor the progress of your package. If you experience unusual delays or issues, please contact us and let us know at info@miniautoblocks.com.
Damaged or Lost shipments
If your order is lost or arrives damaged, please let us know immediately. We will coordinate with the shipping carrier to investigate and file a claim. We may request further information and documents from you for the claim process.